Top Down Flow

Most phone calls don’t need making 

Most urgent memos aren’t urgent 

Most emails don’t need sending 

Most meetings didn’t need to happen 

Most of the to do list doesn’t need doing 

In fact, businesses can easily turn into people discharging discomfort, through taking action that doesn’t need taking or delegating what doesn’t need doing... 

We work our arses off to avoid doing the work of creating values, principles and systems but when they’re done, we wonder how we managed to get so busy doing nothing.

Stress is top down. If the team is stressed, it’s because of uncertainty being passed down from the top. 

Just because we all speak the same language, doesn’t mean we understand each other.

Systems or stress it’s up to us.